The Green Mop®

Eco-Friendly Residential/Commercial Cleaning Company

From our Clients

From Angies List:

Ellen Mercer
Report Date: October 29, 2008
Category:
Housecleaning
Work Done:
Yes
* More weight is given to a report where work has been completed.
Hire Again:
Yes
Approximate Cost:
$120.00
Description Of Work:
A team comes to my home every month to clean-everything from changing the linen on the bed, cleaning all bathrooms (including one with kitty litter!), kitchen, dusting and vacuuming all rooms, etc. My home is a different place after they leave.
Member Comments:
First, Mia came to evaluate my home and give me an estimate. She asked for any special objects that I would want to receive special attention. We schedule the days by email, which is very easy. I am not at home every time they come but all of the team members I meet are outstanding in their work and their conduct. On two occasions, there was a minor breakage.....one of a glass and the other an already faulty toilet paper holder. They left me a note pointing this out and asked to pay for any repair or replacement. They are very pleasant to have around and very thorough and efficient in their work. I always enjoy seeing them. I continue to use them and plan to do so for a long time to come.
Company Response
(Oct 30, 2008):
THANK YOU SO MUCH FOR THE PERFECT SCORE! WOW!
Page Of Happiness Nominee
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A
Additional Questions Answered when completing this report

How much did the final cost compare to the original estimate? right on

How does the value of the work compare to the price? I got exactly what I paid for

How far in advance did you schedule the work? within a week

Did you find the company through Angie's List? yes

If yes, which source(s)? website

Why did you choose this contractor? reputation

Have you used this company before? I've used this company before

What did you like most about this contractor? Their professionalism, environmental outlook, and quality of people.

What did you like least about this contractor? I cannot find anything I don't like about them.

What surprises came up during the course of the work? None.

What words of advice would you give other members considering this contractor? Appreciate and enjoy their services!

What words of advice would you give this contractor? Keep up the good work!

Anita Machhar
Report Date: October 29, 2008
Category:
Housecleaning
Work Done:
Yes
* More weight is given to a report where work has been completed.
Hire Again:
Yes
Approximate Cost:
$150.00
Description Of Work:
Cleaning of our two bedroom, two bath apartment.
Member Comments:
I have really liked working with The Green Mop. From the beginning, when Mia came out to do the estimate herself, I was impressed. Mia and the company have an interesting story, and Mia was willing to work on a flexible basis with me. No more do I have to set up a rigid cleaning schedule--I can just call as I need them. And my price doesn't change whether I have them come once a week or once a month, or just have them clean two rooms or five--it's still $75 per hour. That was very important to me, and I've very much appreciated that. I first wondered whether being charged hourly would be abused. While the cleaners do work slowly, it's not because they are dragging their heels. They work cautiously and with respect for my things. This is so much better than a previous company I used where it seemed that they were trying to just hurry up and rush to their next job. Also, Mia had predicted that the place would take two hours to clean and that's pretty much all it's taken. I have used the company three times now and have been very happy with the service each time. My place does not smell like chemicals, and it feels so clean and fresh. The staff at the office and the team that comes here (I've requested the same team each time) have all been very responsive to my needs. Keep up the good work, Green Mop! Thank you!
Company Response
(Oct 30, 2008):
WOW! TOO NICE!! THANKS SO MUCH!
Page Of Happiness Nominee
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A
Additional Questions Answered when completing this report

How much did the final cost compare to the original estimate? right on

How does the value of the work compare to the price? I got exactly what I paid for

How far in advance did you schedule the work? within a week

Did you find the company through Angie's List? yes

If yes, which source(s)? website

Why did you choose this contractor? reputation

Have you used this company before? this is the first time I've used this company

What did you like most about this contractor? Service.

What did you like least about this contractor? Not much.

What surprises came up during the course of the work? Nothing.

What words of advice would you give this contractor? Keep doing what you're doing.

Steve Warren
Report Date: October 28, 2008
Category:
Housecleaning
Work Done:
Yes
* More weight is given to a report where work has been completed.
Hire Again:
Yes
Approximate Cost:
$300.00
Description Of Work:
Cleaned the entire house from top to bottom. Windows, changed sheets, cleaned the dust out of everything from vents to overhead fans, cleaned behind the fridge, shined the bathrooms (I say shined the bathrooms because I've never seem them so clean), scrubbed the floors, vacuumed everything. Scrubbed magic-marker off the walls. They didn't miss a thing. Knocked out the entire two floor, 3BR, 2.5 bathroom 1800 Sq Ft. townhouse in 4 hrs.
Member Comments:
First visit was a detailed cleaning that took 4 hrs. $75/hr. I called on Tuesday, they came on Wednesday. They sent a professional looking, three person team that arrived on time and ready to work. After quickly walking through the house (which had become a little dirty since my wife started working two months ago) and a few specific instructions - change the sheets, leave the desk alone, pull out the fridge and clean the yuck from back there, etc - they got to work and I went to the office. I asked them to call 30 min before they finished. They called at noon and I arrived at 12:30 as they were washing the storm door windows. Team leader walked me through the entire house and showed me what they did and asked for feedback. Superior work. I didn't recognize the place - it was that clean. Exceeded expectations. I scheduled a return two weeks later. Requested and received the same team. They knocked out the whole house in 2 hrs (including doing last night's dishes). With two dogs and a 5 yr old, I am particularly happy they do everything with natural products (salt, baking soda, etc). The house sparkles but doesn't have that Windex smell. I gave a "B" on price for general principal. My research indicates their price is competitive for this area. Everything's too expensive nowadays.
Company Response
(Oct 30, 2008):
THANKS SO MUCH! NICE CLIENTS!!
Overall A
Price B
Quality A
Responsiveness A
Punctuality A
Professionalism A
Additional Questions Answered when completing this report

How much did the final cost compare to the original estimate? right on

How far in advance did you schedule the work? within a week

Did you find the company through Angie's List? yes

If yes, which source(s)? website

Why did you choose this contractor? Angie's list recomendation.

Have you used this company before? this is the first time I've used this company

What did you like most about this contractor? Their excellent, professional work.

What did you like least about this contractor? N/A.

What surprises came up during the course of the work? None.

What words of advice would you give other members considering this contractor? They're a good choice.

What words of advice would you give this contractor? Keep up the good work.

“Mia & Tony who run the Green Mop have a professional staff who provide an excellant service. I learned of their company through a friend wo has used them since 2004. I have used their services more than once as I have several rental condos & apartments. I have used other services in the past but the Green Mop is definately the best value and their cleaning crews do the best work!” October 31, 2008

Top qualities: Great Results, Good Value, High Integrity

Kevin Stockton
hired Mia and Tony as a House Cleaner in 2006, and hired Mia and Tony more than once

“I've hired The Green Mop team several times this year and have been pleased with the results. And I feel good about their efforts to protect the environment.” October 30, 2008

Top qualities: Great Results, Good Value, On Time

Joyce Wilbur
hired Mia and Tony as a House Cleaner in 2008, and hired Mia and Tony more than once

“We have been using Mia and Tony's Green Mop for over a year and a half now to clean our house. We particularly like the fact that they use "green" cleaning products that leave our house feeling and smelling very fresh and not of chemicals. Their crews are pleasant, hard working, thorough, and on time. Mia and Tony are also great communicators and we have found them very flexible and accommodating to our schedule. I would highly recommend them to anyone.” October 30, 2008

Top qualities: Great Results, Good Value, High Integrity

Arnold Sowa
hired Mia and Tony as a House Cleaner in 2006, and hired Mia and Tony more than once

“The Green Mop is a well run cleaning business. I am always excited to come home on cleaning days because I know that my house will be spotless! The staff is polite and professional and always on time. I also feel good knowing that they only use green products that will not affect my small child.” October 30, 2008

Top qualities: Great Results, On Time, High Integrity

Brittany Woolfolk
hired Mia and Tony as a House Cleaner in 2006

“Mia and Tony's cleaning crew were on time and did a great job. Their business runs efficiently. I would recommend their service.” October 30, 2008

Top qualities: Great Results, Personable, On Time

Liz Glynn
hired Mia and Tony as a House Cleaner in 2008

“The Green Mop provides excellent service with reliability and trustworthiness. Mia and Tony are very responsive, their cleaning crews are thorough and meticulous. They always do a great job. Additionally, the green products they use work better than traditional cleaning products and do not make me feel sick like I used to with my former service. I would recommend them to anyone.” October 29, 2008

Top qualities: Great Results, Expert, High Integrity

Katia Raymond
hired Mia and Tony as a House Cleaner in 2007, and hired Mia and Tony more than once

“I love coming home to our sparkling clean house and smelling nothing stronger than vinegar. Great for pets and kids -- no dangerous chemicals!” October 29, 2008

Top qualities: Great Results, Personable, Good Value

Laura Marks
hired Mia and Tony as a House Cleaner in 2007, and hired Mia and Tony more than once

“The Green Mop provides an excellent and healthy house cleaning service. They perform excellent work, are flexible in their scheduling and are affordable. We have been extremely pleased with them and would recommend them to others looking to hire a house cleaning service.” October 29, 2008

Top qualities: Great Results, Good Value, High Integrity

Ana Unruh Cohen
hired Mia and Tony as a House Cleaner in 2007

“Mia and Tony's company has provided house cleaning for the last year. Their staff is professional and does an excellent job. The company has been flexible when I have ad to change the cleaning schedule. They are always on time” October 29, 2008

Top qualities: Great Results, Personable, High Integrity

Harry Sewell
hired Mia and Tony as a House Cleaner in 2008

Top qualities: Great Results, On Time, High Integrity October 29, 2008

Zeyno Aygen
hired Mia and Tony as a House Cleaner in 2008, and hired Mia and Tony more than once

“The Green Mop has provided me with both regular cleaning and cleaning after moving out and moving in to new homes. The moving cleaning was fabulous, everything was sparkling clean, all details were carefully attended to, and our home smelled deliciously fresh, not overpowering with regular heavy cleaning product odors. Our regular cleaning has been equally fabulous. The floors sparkled an everything is much neater than when we left in the morning. They include extras routinely like cleaning out our freezer and vacumning all the rug surfaces, moving all the furniture, again with that fresh clean smell not of heavy cleaning odors. We especially like the creative ways our bed is made, pillows are placed on the sofa and bath and kitchen towels are folded. We feel the cleaning service is extraordinary and really worth it. We're so pleased they are working for us and look forward to each time they come.” October 29, 2008

Top qualities: Great Results, Good Value, High Integrity

Laurie Ford
hired Mia and Tony as a House Cleaner in 2008, and hired Mia and Tony more than once

“The service we receive from the Green Mop is excellent. The team that visits our house is professional and works very hard to make us happy. I appreciate the fact that they use green products and do such a great job cleaning.” October 29, 2008

Top qualities: Great Results, Good Value, On Time

Brenda Jacobsen
hired Mia and Tony as a House Cleaner in 2008

“Excellent company--reliable, trustworthy and consistent.” October 29, 2008

Top qualities: Great Results, On Time, High Integrity

Kara Chambers
hired Mia and Tony as a House Cleaner in 2008

“Tony and Mia at the Green Mop did an superlative job cleaning my house. It was easy to communicate with them with regard to scheduling appointments, billing, etc. I look forward to continuing to work with them, and highly recommend their services.” October 29, 2008

Top qualities: Great Results, Good Value, On Time

Holly Bode
hired Mia and Tony as a House Cleaner in 2008

“I rely on The Green Mop to do a once-a-month deep cleaning for our household. Truth be told, I don't do that much cleaning in between their visits because with them, the house seems to stay cleaner. I've tried other cleaning services with mixed results, but The Green Mop is clearly the best! Their green practices means that when I return home, my house smells of freshness, not of chemicals, plus I do not have to keep an arsenal of cleaning products on hand as they bring and use just a few natural, everyday products (I know because I've used the cleaning recipes they post on their website). Give them a try!” October 29, 2008

Top qualities: Great Results, Expert, High Integrity

Beth Binns
hired Mia and Tony as a House Cleaner in 2007

“We really enjoy having the Green Mop clean our home. Mia and Tony are great communicators and their team always does good work. We feel confident giving them access to our home while we are at work. Highly recommended!” October 29, 2008

Top qualities: Great Results, Good Value, On Time

Thomas Hall
hired Mia and Tony as a House Cleaner in 2008, and hired Mia and Tony more than once

“We've used The Green Mop for several years and love it - they're competetively priced, very responsive, keep the house looking great, plus they don't use chemical cleaners. I highly recommend them.” October 29, 2008

Top qualities: Great Results, Good Value, High Integrity

Liz Schoonover
hired Mia and Tony as a House Cleaner in 2006

“I recommend the Green Mop without hesitation. Mia has personally addressed any issue that we have raised, and issues have been few and far between. We are always happy to come home on Thursdays, because we walk into a sparkling clean home and know that no chemicals were used to get it that way. As an added bonus, our sons LOVE the crew who cleans our house and look forward to their visits.” October 29, 2008

Top qualities: Great Results, Good Value, High Integrity

Melissa Miller
hired Mia and Tony as a House Cleaner in 2007, and hired Mia and Tony more than once

“I have been pleased with their responsiveness to my particular needs, and the thoroughness of their staff's cleaning.” October 29, 2008

Top qualities: Great Results, Good Value, High Integrity

Brandy Wagstaff
hired Mia and Tony as a House Cleaner in 2007

“The Green Mop team does a great job on our Capitol Hill residence, and for a reasonable price. We are delighted that we get the same team every time. The team is on time, courteous and efficient; plus they are nice to our dog. I highly recommend The Green Mop.” October 29, 2008

Top qualities: Great Results, Good Value, High Integrity

Rachael (Wilson) Loper
hired Mia and Tony as a House Cleaner in 2007, and hired Mia and Tony more than once

“This company is top notch! They provide an excellent service by cleaning your home or office. They use all natural products (no chemicals) that will make your environment clean and fresh! I recommend The Green Mop to my clients and of course use them personally. They are honest and their prices are extremely competitive for their quality of service they offer!” October 23, 2008

Patrick Carosi, Realtor, RE/MAX Allegiance
was a consultant or contractor to Mia and Tony at The Green Mop, Inc

“I love The Green Mop.” October 18, 2008

Top qualities: Great Results, Personable, On Time

Damon Colbert
hired Mia and Tony as a House Cleaner in 2008

From Angie's List:

Member Name:

Ann M

Report Date: September 26, 2008
Category:
Housecleaning
Work Done:
Yes
* More weight is given to a report where work has been completed.
Hire Again:
Yes
Approximate Cost:
$200.00
Description Of Work:
About a 2000 sq. ft. 4 bedroom, 3 1/2 bathroom home: Cleaned bathrooms, washed kitchen, bathroom and entry hall tile floors; cleaned stove; cleaned dining room wood floors, vacuumed and dusted the entire home, washed floorboards and some walls and doors; and, carpet cleaning was included in todays service!
Member Comments:
I'd moved here within the last 2 months and already experienced a flood on lower level, movers in and out with furniture, workman in and out installing all new windows, security people in and out installing security system, people in and out assessing flood damage and then those in to remove and replace damaged carpet - you can imagine the condition of the remaining carpet - I had not one moment in that time to attend to ANY cleaning so all in all the condition of our home was in dire need of a thorough and complete cleaning. Green Mop was and is GREAT!!! Were here on time, in short notice no less and I am delighted. I intend to have them come back regularly. This was quite a job and took 3 people SEVERAL hours, but I couldn't have been more pleased. Thank you
Company Response
(Oct 02, 2008):
 
Page Of Happiness Nominee
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A
 
Member Name:

Aaron S

Report Date: September 23, 2008
Category:
Housecleaning
Work Done:
Yes
* More weight is given to a report where work has been completed.
Hire Again:
Yes
Approximate Cost:
$295.00
Description Of Work:
We received a thorough, initial house cleaning, including a steam cleaning of our basement carpet.
Member Comments:
It went very well. The company went out of their way to provide references, describe their services in detail, and find a time for an appointment that worked for our schedule.
Company Response
(Oct 01, 2008):
 
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A
Member Name:

AMANDA S

Report Date: September 17, 2008
Category:
Housecleaning
Work Done:
Yes
* More weight is given to a report where work has been completed.
Hire Again:
Yes
Approximate Cost:
$400.00
Description Of Work:
3 ladies came and cleaned my 2 story 1800 sq ft (empty) rowhouse after tenants moved out in about 4.5 hours. They were early and professional! They brought all their own cleaning supplies and did a phenomenal job!!!! I have them scheduled to come every 2 weeks.
Member Comments:
Great!!!
Company Response
(Sep 26, 2008):
 
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A
 
Member Name:

Constanze C

Report Date: September 16, 2008
Category:
Housecleaning
Work Done:
Yes
* More weight is given to a report where work has been completed.
Hire Again:
Yes
Approximate Cost:
$150.00
Description Of Work:
They came to my home and cleaned the living room, dining room and bathrooms for two hours.
Member Comments:
It was excellent. They are very good and when I have inquiries they come immediately. The staff is very polite and courteous. I haven't used them for that long, but so far so good.
Company Response
(Sep 26, 2008):
 
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A
 
Vivian E
Report Date: August 17, 2008
Category:
Housecleaning
Work Done:
Yes
* More weight is given to a report where work has been completed.
Hire Again:
Yes
Approximate Cost:
$430.00
Description Of Work:
The team leader, Javier, asked at the beginning if this was the first cleaning of the house (we've moved in a month and a half ago). Since it was, he asked if I wanted a really thorough cleaning, including tops of doors, etc. I said yes, and was absolutely pleased with the team's work, which included washing inside window panes, wiping clean individual slats of all window shades, vacuuming and hand mopping under beds even when had to move out boxes first. That all their cleaning products were green was icing on the cake - no chemical smell permeating the house afterwards. The job took a little over five hours - I'm betting that more regular cleanings will take 2 hours or less. Am definitely going to be using them again.
Member Comments:
Excellent - the team was early, thorough, professional, quiet, hardworking.
Company Response
(Sep 11, 2008):
 
Page Of Happiness Nominee
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A
 
Additional Questions Answered when completing this report

How much did the final cost compare to the original estimate? right on

How does the value of the work compare to the price? I got more than my money's worth

How far in advance did you schedule the work? within a week

Did you find the company through Angie's List? yes

If yes, which source(s)? website

Why did you choose this contractor? reputation

Have you used this company before? this is the first time I've used this company

What did you like most about this contractor? Did incredible cleaning job.

What did you like least about this contractor? Nothing.

What surprises came up during the course of the work? Folded hanging towels, cleaning inside window panes.

 

DAVID H

Report Date: July 23, 2008
Category:
Housecleaning
Work Done:
Yes
* More weight is given to a report where work has been completed.
Hire Again:
Yes
Approximate Cost:
$120.00
Description Of Work:
Thorough cleaning of a 2000 square foot home to include making 2 beds.
Member Comments:
Three person team showed up exactly on time and took 1.5 hours to complete. House looks great and just as importantly, does not smell like a chemical factory. Prior to the appointment the company did a great job communicating via email - very responsive and kept me updated on the status of the job.
Company Response
(Aug 11, 2008):
THANK YOU!
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A
 
Additional Questions Answered when completing this report

How much did the final cost compare to the original estimate? right on

How does the value of the work compare to the price? I got exactly what I paid for

How far in advance did you schedule the work? within a week

Did you find the company through Angie's List? yes

If yes, which source(s)? magazine

Why did you choose this contractor? reputation

Have you used this company before? this is the first time I've used this company

What did you like most about this contractor? Very responsive via email.

What did you like least about this contractor? Nothing.

What surprises came up during the course of the work? None.

What words of advice would you give other members considering this contractor? Use them!

What words of advice would you give this contractor? Great job - keep it up.

Member Name:

Boaz G

Report Date: July 18, 2008
Category:
Housecleaning
Work Done:
Yes
* More weight is given to a report where work has been completed.
Hire Again:
Yes
Approximate Cost:
$100.00
Description Of Work:
They perform the standard house cleaning procedures for me.
Member Comments:
My experience has been good. They are very thorough. They are responsive. There was one item that the crew didn't do a good job on. So the company came back and cleaned at no charge. I like that they do taxes and social security for their workers. They use environment friendly product.
Company Response
(Aug 11, 2008):
THANK YOU!
Overall A
Price A
Quality A
Responsiveness A
Punctuality B
Professionalism A
 

DARLENE L

Report Date: July 12, 2008
Category:
Housecleaning
Work Done:
Yes
* More weight is given to a report where work has been completed.
Hire Again:
Yes
Approximate Cost:
$187.50
Description Of Work:
Prompt response to my e-mail request. We are in the process of putting our house on the market, and I needed help. We had already moved most of our furniture, and I had done most of the general house cleaning. I just needed some help getting everything ready for someone who wanted to see the house before it went on the market. Mia and I set a price. She said I would need three people for three hours.
Member Comments:
The crew of three arrived one hour early, and they finished early. I wanted deep cleaning, but soon realized that they did only general house cleaning. In the end, I was pleased with what they did, and I would hire them again.
Company Response
(Aug 11, 2008):
THANK YOU SO MUCH!
Page Of Happiness Nominee
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A
 
 Member Name:

Rebecca M

Report Date: July 02, 2008
Category:
Housecleaning
Work Done:
Yes
* More weight is given to a report where work has been completed.
Hire Again:
Yes
Approximate Cost:
$160.00
Description Of Work:
They clean our 5000 square foot two story home bi-weekly.
Member Comments:
They send about 3 women out to clean, which takes about 3 hours for the work to be done. Their prices are reasonable. They are very detailed workers. They even fold the toilet paper in the bathroom. They even use environmentally friendly products unless you prefer different products.
Company Response
(Aug 11, 2008):
THANK YOU!
Overall A
Price A
Quality A
Responsiveness B
Punctuality NA
Professionalism A
 
Report Date: May 24, 2008
Category:
HOUSECLEANING
Work Done:
Yes
* More weight is given to a report where work has been completed.
Hire Again:
Yes
Approximate Cost:
$280.00
Description Of Work:
They cleaned my mother's apartment while she was in the hospital.
Member Comments:
My mother has been hospitalized for several weeks and is finally expected to be released within the next week or so. Housekeeping was never her strong suit (LOL!), and unfortunately her apartment was dirtier than usual due to illness. I thought it would be great for her to come home to a clean apartment, so I decided to call a professional. Then I realized that after being hospitalized for several weeks it would be healthier to find a company that used "green" products. I have always had good luck with Angie's List and when I saw the great reviews that The Green Mop received I decided to contact them by email. Yesenia responded to me within 2-3 hours, and we corresponded back and forth several time before we settled on a date. Mustafa and the two ladies who were with him were very friendly, professional and courteous. They got to work as soon as they arrived and they did the work cheerfully and without complaint. How's that for great customer service? My Mother's apartment looked like a new place after they finished! They also did an incredible job cleaning the inside of the refrigerator and the microwave, which frankly had seen better days. I know that my mother will be as thrilled as I am with their work, and I am hoping to convince her to let them return on a more regular basis while she continues to recuperate from her illness.
Page Of Happiness Nominee
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A
 
Additional Questions Answered when completing this report

How much did the final cost compare to the original estimate? right on

How does the value of the work compare to the price? I got more than my money's worth

How far in advance did you schedule the work? within a week

Did you find the company through Angie's List? yes

If yes, which source(s)? website

Why did you choose this contractor?
 reputation

Have you used this company before? this is the first time I've used this company

What did you like most about this contractor: Their responsiveness and quality of their work.

What did you like least about this contractor: N/A.

What surprises came up during the course of the work: None.

What words of advice would you give other members considering this contractor: Hire them!

What words of advice would you give this contractor: Keep doing what you are doing.